In this glossary, you will find the terms most commonly used in our company:

Approval – confirmation or successful completion of the review process for something. Usually requested from the head manager.

ASAP (As Soon As Possible) – to be done at the earliest opportunity / as quickly as possible.

BD, BizDev (Business Development) – the sales department, including sales managers and account managers.

Deployment – process of moving code or “deploying” an application to a production environment.

Delivery – an achievement or result over a specific period of time. Can be measured in terms of revenue, traffic, sales, or the number of tasks completed from the roadmap.

Validation – approval of a document or actions by a manager or colleague.

• ◾️ Looks valid – “looks correct,” i.e. conditionally approved
• ◾️ Validated – approved
• ◾️ Send for validation – send for approval

ETA (Estimated Time of Arrival) – the approximate time required to complete a task.

IR (Incident Report) – a document that thoroughly analyzes an incident or failure. The purpose of an IR is to identify the root causes of a non-standard situation and prevent it from happening again.

Invite – an invitation to a meeting or a specific communication channel.

Meet – meeting in Google Calendar, i.e. Google Meet.

Ping – to remind someone about a task (like giving a “nudge”).

Push – to speed up or drive a process forward.

Review – checking a document, message, email, or code for correctness.

Summary – a brief description of a situation.

Sync – synchronization; also a meeting where team members share updates on current progress.

Standup /Daily – a short but clear list of completed tasks from the previous workday and/or planned tasks for the current day in order of priority.

Thread – replies to a message within a communication channel on a specific topic; a discussion thread.

Financial Request aka FinFequest– a request created when payment is needed or when requesting a budget.

Follow-up (f-up) – a brief summary of a conversation, structured in key points.

FYI (For Your Information) – used to share information for awareness.

Fix – to correct or resolve an issue.

Escalate – to report an unresolved problem to a manager or a higher-level manager in order to speed up its resolution.